Banking & Deposits

Your GoldBet account must be verified prior to depositing. You must deposit funds into your GoldBet Customer Account before you will be able to place a bet. In order to make a Deposit, navigate to the 'Banking' tab within the 'My Account' section of the GoldBet platform.

Deposit Methods

GoldBet supports the following deposit methods:

• Pay/ID Osko:

  Using your online banking, you can complete an instant PAYID/OSKO transfer to an email address.

  The GoldBet PAYID/OSKO email address/reference is:

  [Your PIN]@goldbet.com.au

  Your PAYID/OSKO PIN can be found in the My Account section of the GoldBet platform. It will be a 4 or 5 digit number listed in the Overview.

  Please note that any deposits under $10.00 will incur a transaction processing fee of $0.25.

  If your PAYID/OSKO transfer is successful, the funds will be instantly transferred to GoldBet. Please let us know via Live Chat that you have transferred funds so that we can ensure that your GoldBet Customer Account is credited immediately.

• Debit Card:

  In order to make your first Deposit via Debit Card you will first need to register the new card. Once you have made a successful deposit via a given Debit Card, the details of the Debit Card will be saved in your GoldBet Customer Account so that you do not need to re-enter your details when making future deposits (unless your Debit Card expires).

  If you use more than one card to deposit funds, all of your registered cards will be listed in the 'Use An Existing Card' section within 'My Account'.

  GoldBet may, at its discretion, require that you verify your ownership of any debit card that is used to fund your GoldBet Customer Account. In such circumstances, you will need to provide us with a legible copy (or photograph) of the front and back of the relevant card. (When sending a copy of the card, the middle 8 digits of the debit card may be redacted for security purposes.)

• Electronic Funds Transfers (EFTs):

  You can transfer funds to your GoldBet electronically via your financial institution's website. Our Bank Account details are as follows:

  Bank Name (Australia)	Westpac
  Account Name	GoldBet
  BSB	032066
  Account Number	011999

  Bank Name (Australia)	Commonwealth Bank
  Account Name	GoldBet
  BSB	062124
  Account Number	11662935

  Bank Name (New Zealand)	ASB
  Account Name	GoldBet
  Account Number	12-3083-0327474-01

  To ensure that your GoldBet Customer Account is promptly credited with any funds you have transferred electronically, you should notify GoldBet of your EFT via the 'EFT Notification' tab within 'My Account'. Please include your GoldBet User ID / Username as part of the transaction reference so that we can easily identify the source of the funds.

  Please note that any funds deposited via EFT will not be credited to your GoldBet Customer Account until we have confirmed receipt of the funds into our Bank Account.

• Cash Deposit:

  You are able to direct deposit cash directly into your GoldBet Customer Account at any WestPac or Commonwealth Bank branch. Our Bank Details are set out in the ''EFT Notification'' section above.

  To ensure that your GoldBet Customer Account is promptly credited with any cash you have direct deposited, you should notify GoldBet of your cash deposit via the 'EFT Notification' tab within 'My Account'. You should also include your GoldBet User ID / Username as part of the transaction reference so that we can easily identify the source of the funds.

  Please note that any funds deposited via cash will not be credited to your GoldBet Customer Account until we have confirmed receipt of the funds into our Bank Account.

Transaction Fees

Deposits of a sum less than $10.00 will attract a processing fee of $0.25.

We do not charge our Customers transaction fees in respect of deposits exceeding $10.00, or withdrawals, except for deposits made by way of telegraphic transfer. We note, however, that you may be charged a fee by your financial institution for which it is your responsibility to pay.

We may (at our sole discretion) elect to pass on charges levied by our financial institution (or the provider of our merchant facility) in respect of telegraphic transfers used to either deposit or withdraw funds into/from your GoldBet Customer Account.

If you wish to withdraw funds from your GoldBet Customer Account, you need to navigate to the 'Banking' tab within the 'My Account' section of the GoldBet platform and submit and ''EFT Withdrawal'' Request.

Please note that:

• All deposited funds must be turned over at least once before they will be able to be withdrawn;
• You must have had your identity successfully verified before you will be able to withdraw funds from your Customer Account; and
• If you use a debit card to fund your account, GoldBet may (at its sole discretion) elect to deposit the proceeds back to the debit card used for the deposit.

Withdrawal requests are processed eight times daily via Osko. This means that, if the Osko withdrawal was successful, the funds will be available in your bank account within hours of your withdrawal request.

If the withdrawal request was unable to be processed using Osko, the request will be processed, and the funds distributed to you, via Electronic Funds Transfer (EFT). Funds distributed to you via EFT may take up to 5 Business Days depending on how long it takes for the bank to process the transfer.

GoldBet is licensed in the State of New South Wales by the Greyhound Welfare & Integrity Commission and regulated by Liquor & Gaming New South Wales.

GoldBet is also a member of the NSW Bookmaker's Co-Operative which is an association that guarantees payment of all winning bets placed with their members.

In accordance with the Bookmaker Sports Betting Rules contained in the Racing Administration Act (NSW) 1998, and as administered by Liquor & Gaming NSW, GoldBet properly records all Customer transactions. GoldBet also maintains an off-site hosting facility for secure and continuous recording and retrieval of data connected with Customer transactions.